Terms and Conditions

Orders are accepted once Franjipanji confirms availability, payment, delivery feasibility, and any custom requirements. Some products require quotation before production.

Flowers, food, colours, containers, and local gift items can vary by season and supplier availability. We may substitute similar items while preserving the value, style, and intention of the order.

Website prices are shown in USD where applicable. Checkout totals are verified on the server before payment. Bespoke work, corporate gifting, and installations may require a custom quote, deposit, or staged payment.

Delivery depends on address accuracy, recipient availability, route planning, weather, traffic, and product preparation. Harare orders received by 11:00 may qualify for same-day delivery; orders received after 11:00 are processed for delivery from the following day. Weekend delivery is available only by prior arrangement and agreement to the applicable additional charges.

Product photography, written content, portfolio material, and brand assets are owned by Franjipanji or used with permission. They may not be copied or reused without written approval.

Questions about these terms can be sent to sales@franjipanji.com.